Shipping & Processing
Most orders are packed and handed to the carrier within 24–48 hours. Here’s everything you need to know before and after your order ships.
Order Placed
Confirmed and enters the queue.
Processing
Packed by hand and delivered to Canada Post within 24–48 hours. Up to 3 business days during peak periods.
Dispatched
Shipped via Canada Post Expedited. Tracking updates typically appear within 48 hours (72 hours for addresses outside Ontario and Quebec).
In Transit
Regular Parcel (Canada Post)
5–9 business days. Standard delivery through Canada Post. Tracking updates vary by region — Ontario and Quebec typically within 48 hours, rest of Canada within 72 hours. Rural addresses and PO boxes may take longer.
Expedited Parcel (Canada Post)
2–6 business days. Priority routing through Canada Post Expedited. Faster tracking updates across all regions.
Delivered
If something’s wrong, email contact@onaturelle.co.
Order Placed
Confirmed and enters the queue.
Processing
Packed by hand within 24–48 hours. Up to 3 business days during peak periods.
Dispatched
Shipped via Stallion Express to our sorting facility in Sanborn, NY within 2–3 business days. From there it routes to either GOFO or USPS depending on the tracking option you selected at checkout.
In Transit
Last Mile Tracking (GOFO)
6–10 business days. Tracking will not show updates until 1–2 days before delivery. This is expected — your package is moving. If nothing has arrived after 12 business days, contact us.
USPS Fully Tracked
5–9 business days. Full tracking updates from Sanborn, NY onward via USPS.com. Updates typically appear within 48 hours of dispatch.
Delivered
5–9 business days for US (not guaranteed). If something’s wrong, email contact@onaturelle.co.
Rates & Delivery Times
🇺🇸 United States
Stallion Express (GOFO / USPS)
Delivery
5–10 business days (not guaranteed)
Last Mile (GOFO) — 6–10 business days
$5.99 USD
USPS Full Tracking — 5–9 business days
$7.99 USD
Free Over
$69 USD
Upgrade After Free Threshold
+$3.99 USD
🇨🇦 Canada
Canada Post
Delivery
2–9 business days (rural and PO boxes may take longer)
Regular Parcel — 5–9 business days
$9.99 CAD
Expedited Parcel — 2–6 business days
$12.99 CAD
Free Over
$69 CAD
Upgrade After Free Threshold
+$2.99 CAD
🇬🇧 United Kingdom
PostNL International / APC Priority Worldwide
Delivery
4–21 business days
Standard
£8.99
Free Over
£89
🇦🇺 Australia
PostNL International / APC Priority Worldwide
Delivery
6–21 business days
Standard
$14.99 AUD
Free Over
$149 AUD
🇮🇪 Ireland
PostNL International / APC Priority Worldwide
Delivery
9–21 business days
Standard
€12.99
Free Over
€99
🇳🇱 Netherlands
PostNL International / APC Priority Worldwide
Delivery
8–21 business days
Standard
€12.99
Free Over
€99